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Georgia Lemon Law
Replacement or Repurchase Request
Have you experienced continuing problems with a new motor vehicle that you purchased or leased in Georgia? If so, you might be interested to know that the Motor Vehicle Warranty Rights Act, or Georgia Lemon Law as it is commonly called, outlines a self-help process for you.
If the manufacturer fails to repair a recurring problem after a reasonable number of attempts and you meet certain eligibility requirements, you may apply for a state arbitration hearing. An arbitration panel may hear your complaint to decide whether you are entitled to a replacement vehicle or a refund.
This program is a free service to the consumer, funded by the modest $3.00 Warranty Rights Act fee you pay when you buy or lease a new vehicle. Although you may elect to hire an attorney to assist you, this is not required.
The Governor's Office of Consumer Affairs (OCA) administers the Warranty Rights Act (O.C.G.A. Sections 10-1-780 through 10-1-794), which is designed to help get defective motor vehicles repaired. You must meet certain requirements and take certain steps in order to be eligible to make a claim against the vehicle's manufacturer, which may result in a state-operated arbitration hearing.
Note: Not all of the steps apply to each consumer, and it is possible for the dispute to be resolved during any one of the intermediate steps leading up to a hearing.
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